Introduction

We live in a world where the business environment changes rapidly. The bar of client service and business relationship building is rising quickly. Organisations must act now to enhance the strategic advantage of external service leadership, and the internal genuine commitment of their staff. Acting now to receive our business coaching will put you in a very strong position in the business environment where client service will be a key point of differentiation between your company and your business rivals.

Gordian Business is a research-centred international business development company. It is a leader in the field of providing strategic business coaching for companies to improve performance, enhance organisational effectiveness and increase profit.

We work with senior managers and organisational teams to provide sustainable solutions to their business challenges. Through our quality business coaching you will learn negotiation  and presentation skills to improve your client service outcomes.

Gordian Business provides research, consulting services, business coaching, customised and skills-oriented interactive workshops. We enable our clients to focus on their business potential and leverage their position in their current markets and for future opportunities.

Succeeding in today's marketplace relies on three components: Organisations need quality business practices, a compelling workplace and a compelling place for customers to buy. These three components are links in the chain of sustainable business success. They interact and rely on each other to build maximum profit. All of the services provided by Gordian Business build performance in these three components, as outlined in the " Sustainable Business Model ©". Our experience and current research shows that your success is based on your market and organisational effectiveness.

Too many businesses focus so intensely on making money that they neglect the things that are fundamental to building profit. When markets become tough, many organisations look for a 'quick fix' and cut costs by cutting people or compromising their quality business practices.

Companies that only look at dollars and competing on price do themselves a disservice and suffer in the long- term. This causes both employees and customers lose trust in the company and look to competitors for alternatives.

It is organisations that focus on their business, their people and their customers that become 'excellent' organisations through their best practices being constantly measured and improved.

Finally the team at Gordian Business looks forward to showing you how your investment in quality business practices, creating a compelling workplace and in providing superior service through a compelling place to buy will attract lasting financial rewards.